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“Over the years, our reputation for delivering a professional and personal service of the highest quality, has been built on trust and recommendation.”
ROBERT LODGE, Chairman

Dear Caroline,
Thank you so much for the kind and courteous way in which you helped us with the arrangements for the funeral of my mother. The team that assisted us on the day of the funeral were very professional and sympathetic and we were impressed by the way that everything went so smoothly.

Mrs B - Hampton | 14.02.2013

Many thanks for your kind assistance with all the arrangements to do with my father’s passing, and funeral. You were so patient and helpful and it was much appreciated by us all. Similarly, please pass our thanks to the gentlemen involved directly on the day of the funeral.

Mr C - Hampton Hill | 19.11.2012

I would like to take this opportunity to thank you for the very courteous and sympathetic way you handled all the funeral arrangements for my late mother. It was much appreciated. The flowers were also lovely. They were taken home and have been giving me much pleasure.

Miss A - Twickenham | 16.11.2012

Thank you for your letter giving details of the donations to my husband’s charities. I am most grateful to you for your help and kindness to me, and to my sons at this difficult time. We were very satisfied with the services performed by Keates, and thank you all

Mrs V - Hampton | 14.11.2012

Dear Caroline, Many thanks for your personal help at a difficult time. I am also grateful for the very good service provided to us at the actual funeral by your staff.

Mr E - Hampton Hill | 15.10.2012